Services
Complete virtual assistance solutions tailored for US businesses
Administrative Support
Email management, calendar scheduling, document preparation, and daily task coordination.
- • Inbox management & prioritization
- • Calendar organization & meeting setup
- • Document formatting & data entry
- • Travel arrangements & expense tracking
Customer Service
Bilingual support handling inquiries, complaints, and customer relationship management.
- • Phone & email support in English/Spanish
- • Ticket resolution & follow-up
- • Customer onboarding & retention
- • Live chat & social media responses
Sales & Lead Generation
Cold outreach, prospect research, and sales pipeline management.
- • Lead qualification & research
- • Cold calling & email campaigns
- • CRM management & updates
- • Appointment setting & follow-ups
Bookkeeping Support
Financial record keeping, invoice processing, and basic accounting tasks.
- • Invoice creation & processing
- • Expense categorization & tracking
- • Bank reconciliation
- • Financial reporting preparation
Full-Time Dedication
Each VA works exclusively for one client 40 hours per week.
- • Same time zone as your business
- • No shared or split attention
- • Consistent availability & communication
- • Deep integration with your team
Secure & Compliant
NDAs, secure workflows, and HIPAA-compliant options available.
- • Signed NDAs for all VAs
- • Secure file sharing protocols
- • HIPAA compliance available
- • Managed quality assurance
Benefits
Why choose Caribbean bilingual VAs for your business growth
Save 60-80% on Labor Costs
Get premium talent at $5-9/hour vs $25-50/hour US-based VAs
US-Friendly Time Zones
Real-time collaboration with VAs working your business hours
Pre-Vetted & Trained
Skip weeks of hiring - get matched with qualified VAs in 24-72 hours
Dedicated Resource
Your VA works only for you - no sharing between clients
Expert Management
We handle hiring, training, and performance management
Scalable Solutions
Add or reduce team size based on your business needs
Quick Onboarding
Fully operational within 3-5 business days
Pricing
Transparent pricing with no hidden fees
Administrative
- Email & calendar management
- Data entry & research
- Document preparation
- Travel coordination
Customer Service
- Bilingual phone support
- Email & ticket management
- Live chat support
- Customer onboarding
Specialized
- Sales & lead generation
- Bookkeeping support
- CRM management
- Technical skills
All plans include:
Process
Get matched with your perfect VA in 4 simple steps
Consultation Call
30-minute call to understand your needs and requirements
VA Matching
We match you with 2-3 pre-vetted candidates within 24-72 hours
Interview & Selection
Meet your candidates and choose your preferred VA
Onboarding
Complete setup and training within 3-5 business days
Discovery Call
Define your requirements and expectations
Training & Setup
Tools, processes, and workflows configuration
Ongoing Management
Regular check-ins and performance monitoring
No commitment required until you select your VA
About
Trusted by US businesses for reliable virtual assistance
Your Caribbean VA Partner
Bilingual VA Solutions connects US businesses with top-tier English and Spanish-speaking virtual assistants from the Caribbean. We handle recruitment, training, and management so you can focus on growth.
Our VAs work exclusively for one client 40 hours per week, ensuring deep integration with your team and processes. With shared time zones and cultural alignment, communication feels seamless.
500+ US businesses served
95% client retention rate
24/7 management support
Quality Guaranteed
Rigorous screening and ongoing training programs
Secure Operations
NDAs, HIPAA compliance, and secure workflows
Regional Expertise
Cultural alignment and US time zone compatibility